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There are 2 types of capsules, the common capsule (Green) and the advance capsules (Blue).

Common Capsules

To open the common capsule you need to use gold, the basic one is opening a single capsule which in most cases isn't worth it. You can also do the 10x pull, it's cheaper and you have get 1 blue capsule item.

Costs of opening green capsules

1x = 10k

10x = 90k

What can you expect to get?

Friendship improving items, experience shards, evolution cards, basic eso's, attribute training stones, gold bags, friendship breakthrough items

Advance Capsules

To open the advance capsules you need to use diamonds, the basic one is opening a single capsule, similarly to green capsules this generally isn't worth it, and the better option is doing the 10x pull which will not only save you diamonds but it will almost always give you better rewards as well as returns from events (providing there are events going on)

Costs of opening blue capsules

1x = 280

10x = 2488

What can you expect to get?

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Important to note with the blue capsules is, everytime you 25000 diamonds in the capsules you have a 100% chance of securing a legendary pokemon with a random personality. If you don't like the personality that you get, don't worry, we will be able to change personality in future updates of the game.

The only time i suggest you do the 10x blue capsule pulls is when they have an event which gives you shards or something useful for doing the pulls, so you will most likely need to save 24k-40k diamonds before considering to do pulls.